Role Objective:

• Working within the development department to provide Quality Assurance of new features and products including maintenance and support of the existing products.

• Co-operate with the team manager in directing the product engineering function.

• Help lead the introduction of Automated Testing into the required product lines.

Key Responsibilities:

• Play a role in the implementation of automated testing in the Arc and Cisco product lines

• Participating in the review and clarification of new software requirements. Carry out research as requested in a controlled and productive manner.

• Preparing and managing project test plans and managing test design and execution, ensuring that the overall testing effort aligns with the program and company guidelines and standards

• Designing and developing test suites for performance and functional testing of software

• Executing quality assurance testing of product prior to release including stress and load tests and documentation of results

• Validating that quality standards and procedures are met

• Participating in the development and revision of quality standards and procedures for creating quality software efficiently

• Troubleshoot customer found issues alongside the Customer Services team

• Co-ordinate with other production teams, third party suppliers and other involved groups to ensure that software is delivered as part of a coordinated effort.

• Facilitate product documentation where required.

• Maintain accurate version control and materials integrity.

• Managing resources, e.g. PCs, phones, etc.

Knowledge, Skills Experience:

• Planning, organisational and time management skills and the ability to work on several projects concurrently

• Concept of Automated testing in a software environment

• Experience in software development and software development methodologies most notably Agile

• Excellent Analytical skills

• Determination to learn and work with new and unfamiliar technologies

• Professionalism to finalize software development on time and within budget.

• Ability to work to tight schedules

• Be able to understand customer expectations of assigned projects

• Good interpersonal and communication skills, to gather information from and for people

• Ability to write/speak and understand English language

• Reliable, confident and self-motivated

• Ability to work in conjunction with other team members to contribute to delivery of profit for the business.

• Ability and desire to innovate creative and methodical

• Experience working with Microsoft Operating Systems, Microsoft SQL would be highly desired and advantageous

• Knowledge of telephony technologies would be advantageous

• Sound theoretical and practical knowledge of configuring networks (client /server, TCP/IP)

• Knowledge and experience of working in virtualised environments advantageous